Terms of Use

Last Updated: [ November 22, 2025]

Welcome to KeysXM (www.keysxm.com). These Terms of Use (“Terms”) govern your access to and use of the KeysXM website (“KeysXM”) and all products and services provided by KeysXM (“we,” “our,” or “us”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

Use of the Site

Acceptable Use

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.

Account Registration

To access certain features of the Site, such as making purchases, you may be required to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your password. KeysXM cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

Product Sales & Licensing

Product Information and Pricing

We strive to ensure that all information about our products, including pricing and availability, is accurate. However, errors may occur. KeysXM reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

Digital Product Keys

KeysXM sells genuine digital product keys for software such as Microsoft 365, Office, and Windows. All product keys are sourced from authorized Microsoft distribution partners. Upon successful payment, your digital product key and activation instructions will be delivered to the email address provided during checkout, typically within minutes. You are responsible for ensuring the email address provided is correct and for checking your spam/junk folder.

License Terms

By purchasing a product key from KeysXM, you are acquiring a license to use the software according to Microsoft’s End User License Agreement (EULA). KeysXM is a reseller and does not grant software licenses itself; we facilitate the transfer of genuine licenses. It is your responsibility to review and adhere to the respective software’s EULA.

Payments, Refunds, and Returns

Payments

All payments are processed securely through third-party payment gateways. We do not store your full credit card details. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site.

Refunds and Returns

Our Refund Policy is incorporated into these Terms by reference. Please review our Refund Policy for full details regarding our policies on refunds and returns for digital product keys. Generally, due to the nature of digital goods, product keys are non-refundable once activated or delivered, unless proven defective.